Terms and Conditions for Pure Luxe Paws
Effective Date: January 17, 2025

Welcome to Pure Luxe Paws! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

2. Use of Website

By accessing and using our website, you agree to:

  • Use the website for lawful purposes only and in a manner that does not infringe the rights of others.
  • Refrain from using the website in a way that could damage, disable, overburden, or impair the website or interfere with other users’ enjoyment.
  • Provide accurate and complete information when registering an account or making a purchase.

We reserve the right to refuse access to our website to any user who violates these Terms and Conditions.

3. Account Registration

To place an order or access certain features, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized use of your account.

4. Product Information and Availability

We make every effort to ensure that all product information, including descriptions, prices, and availability, is accurate and up to date. However, errors or inaccuracies may occur. If we discover an error with your order, we will notify you promptly and offer the option to either correct the error or cancel the order for a full refund.

Product Availability: While we aim to keep our products in stock, we cannot guarantee availability. If an item is out of stock, we will inform you and offer a refund or alternative products if applicable.

5. Pricing and Payment

  • All prices listed on our website are in U.S. dollars and are subject to change without prior notice.
  • Sales Tax: Sales tax will be applied to orders based on the shipping address, as required by law.
  • Payment Methods: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal and other available payment methods. By submitting payment information, you authorize Pure Luxe Paws to charge the total amount of your order, including taxes and shipping fees, to your selected payment method.

6. Orders and Order Acceptance

When you place an order on our website, it is an offer to purchase the products you selected. We will send you an order confirmation email once your order has been received. However, your order is not officially accepted until it has been processed and shipped.

We reserve the right to cancel any order at any time due to reasons such as product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity. If we cancel your order after payment has been processed, we will issue a full refund.

7. Shipping and Delivery

We strive to fulfill and ship your order promptly. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times: Delivery times vary depending on your location and the shipping method chosen. While we aim to meet estimated delivery dates, we are not responsible for delays caused by external factors, including carrier delays or weather conditions.

Shipping Fees: Shipping fees will be calculated at checkout based on your shipping address and selected shipping method.

8. Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return policy for eligible products. Please refer to our Refund and Return Policy for detailed information on how to return or exchange an item.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, and product designs, is the property of Pure Luxe Paws or our licensors and is protected by copyright and intellectual property laws. You agree not to reproduce, distribute, or otherwise use any of our intellectual property without prior written permission.

11. Disclaimers and Limitations of Liability

  • Disclaimer of Warranties: We provide our website and products “as is” and make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or reliability of the information or products available on our website.

  • Limitation of Liability: To the fullest extent permitted by law, Pure Luxe Paws will not be liable for any damages, losses, or expenses resulting from your use of our website or products, including indirect, incidental, or consequential damages.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the state of Pennsylvania, United States. Any dispute or claim arising out of or relating to these terms shall be resolved through binding arbitration, and you consent to the exclusive jurisdiction and venue of the courts located in Pennsylvania.

13. Modifications to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review these terms periodically to stay informed of any updates.

14. Contact Us

If you have any questions about these Terms and Conditions or need further assistance, please contact us:

  • Email: info@pureluxepaws.com
  • Phone: 412-551-0279
  • Address: 169 Stiles Street, Crafton, Pennsylvania, United States